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Privacy Policy

Last updated: October 2026

Literacy Impact™ (ABN 84 224 318 524) respects your privacy. This policy explains what personal information we collect through www.literacyimpact.com.au, how we use it and the choices you have. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We only collect the information we need. Depending on how you use the site, this may include:

  • your name, email address, school or organisation and role, when you join our newsletter, send an enquiry or book a call
  • the details you choose to share in an enquiry, expression of interest, booking or pre-order
  • your answers and contact details if you complete the Literacy Excellence Health Check™
  • basic technical information such as your browser type, device and pages visited, collected through cookies and similar tools

How we use it

  • to reply to your enquiry and arrange calls, consultations and professional learning
  • to send our newsletter and updates you have asked for (you can unsubscribe at any time using the link in every email)
  • to prepare and send your Health Check™ report
  • to process orders and payments for courses, events, products and services
  • to understand how the site is used so we can improve it
  • to protect the site from spam and misuse

We do not sell or rent your personal information.

Who we share it with

We use trusted service providers to run parts of our business. They may store or process your information on our behalf, including:

  • Microsoft 365 (email, Microsoft Bookings and Microsoft Forms)
  • Mailchimp (newsletter)
  • Teachable (online courses)
  • Stripe (payments)
  • Google reCAPTCHA (spam protection on our forms)
  • our website host and the provider of the Health Check™ app

Some of these providers store information outside Australia, including in the United States. We choose providers that take reasonable steps to protect personal information. We may also disclose information if the law requires it.

Cookies

The site uses cookies and similar technologies to keep it working, protect forms from spam and understand how visitors use it. You can block or delete cookies in your browser settings, although some parts of the site may not work as expected.

Keeping your information safe

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by emailing info@literacyimpact.com.au.

Questions and complaints

If you have a question or concern about how we handle your personal information, please email info@literacyimpact.com.au. We will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.